Privacy Policy

Introduction

At Dovrenamx, S.A. de C.V. (hereinafter "Dovrenamx", "we", or "our company"), we are committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

Personal Data We Collect

We collect the following types of personal data:

• Identification data: full name, date of birth, CURP, RFC
• Contact data: email address, phone number, postal address
• Financial data: information related to your financial situation (only when you voluntarily provide it for consulting purposes)
• Browsing data: IP address, browser type, pages visited, time spent

Purposes of Data Processing

We use your personal data to:

• Provide personalized financial consulting services
• Send communications about government support programs
• Send our newsletter (with your prior consent)
• Improve our services and user experience
• Comply with legal and regulatory obligations

Your ARCO Rights

According to the LFPDPPP, you have the right to:

• Access: know what personal data we have about you
• Rectification: request correction of inaccurate data
• Cancellation: request deletion of your data
• Opposition: object to the processing of your data for specific purposes

To exercise these rights, send a request to: privacy@dovrenamx.com

Security Measures

We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, including SSL/TLS encryption, firewalls, and access controls.

Use of Cookies

We use cookies and similar technologies to improve your browsing experience. Please see our Cookie Policy for more information.

Data Transfer

We do not sell or share your personal data with third parties for commercial purposes. We only share information when strictly necessary to comply with legal obligations or when you have given your express consent.

Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the date of the last update.